Job Description

Hello. We’re Teya.

Teya was founded on a simple belief: local businesses deserve better.

They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.

Teya exists to change that.

We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.

We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.

If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

Your Mission

• Support the roadmap and delivery of core product areas, helping to keep projects on track and aligned with team goals

• Assist in gathering user insights through interviews, feedback sessions, and data reviews to spot key pain points

• Help turn research findings into clear, actionable requirements; collaborate with Design, Engineering, Marketing, and Ops to prototype and iterate on new features

• Contribute to prioritisation by weighing potential impact, balancing quick wins with long-term improvements

• Track and share performance metrics (KPIs) after launch, highlighting ways to boost adoption, engagement, and retention

• Support go-to-market plans: help prepare launch materials, coordinate with Customer Success, and ensure internal teams are aligned

• Champion simplicity and usability by representing the customer’s perspective in design reviews and planning sessions

• Assist in improving the tools and systems that support key user journeys like onboarding, activation, and retention

Your Story

• 1–3 years of experience in product management, project coordination, or a related role, preferably in a tech, fintech, or SaaS environment

• BA/BS in a technical, analytical, or business field (or equivalent practical experience)

• You think big picture but love diving into details to make sure nothing slips through the cracks

• You take initiative in developing scalable solutions, are open to learning new tools, and are comfortable rolling up your sleeves to get the job done

• Comfortable working through ambiguity and seeking guidance to define clear next steps

• Data-curious: you help formulate hypotheses, gather data, and support A/B tests or other experiments to inform decisions

• Effective communicator: you can craft clear documentation, share insights with stakeholders, and facilitate cross-functional collaboration

• Customer-centric: you listen for user feedback, empathise with their needs, and aim to weave that understanding into every task

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Originally posted on Himalayas

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